Club Consulting & Management, LLC (CCM) is a specialized consulting and management firm focused on club turnarounds, operational improvement, and food & beverage transformation.

 

Since 2003, we have partnered with private clubs, racquet clubs, golf clubs, hospitality venues, municipalities, and developers throughout the United States and internationally to improve operations, increase profitability, enhance member experiences, and create sustainable long-term success.

 

Founded by Jamie Blatman, CCM was built on the belief that every club has untapped potential.  

Whether a club is facing declining membership, underperforming food and beverage operations, staffing challenges, financial pressures, or member dissatisfaction, we provide practical solutions that deliver measurable results.  What sets CCM apart is our hands-on approach. We do more than analyze problems and provide recommendations—we become active partners in the success of every club we serve. Unlike consulting firms that operate from offices hundreds or thousands of miles away, we work directly alongside owners, boards, managers, and staff to implement real-world solutions that drive lasting improvement.  We believe successful turnarounds happen on the club floor, in the dining room, behind the bar, in the kitchen, on the tennis courts or in the swimming pool, and through direct engagement with members and employees.

 

By being actively involved in daily operations, we are able to quickly identify challenges, develop practical strategies, and ensure those strategies are executed effectively.

 

Our Core Areas of Expertise

Club Turnarounds: CCM specializes in revitalizing clubs that are underperforming operationally or financially. We conduct comprehensive assessments of leadership, staffing, programming, member engagement, financial controls, and operational systems to identify opportunities for improvement and create actionable plans that restore confidence and drive results. Unlike those companies that use cookie cutter approaches to your problems, CCM develops processes uniquely designed for your business and strategic plan.

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Food & Beverage Transformation:  Food and beverage operations often represent a club's greatest opportunity for improvement. Our expertise includes:

• Menu engineering and concept development

• Food and beverage cost controls

• Labor management and scheduling

• Service standards and staff training

• Purchasing and vendor negotiations

• Inventory management

• Event and banquet revenue growth

• Financial performance monitoring

 

Our goal is to create dining experiences that members value while ensuring departments operate efficiently and profitably. 

 

Operational Excellence:  Strong clubs require strong systems. CCM helps clubs streamline operations, establish accountability, improve departmental performance, and implement best practices that enhance service, efficiency, and profitability. 

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Membership Growth & Engagement:  We help clubs create innovative programming, events, and member experiences that increase participation, strengthen retention, and attract new members.

 

Interim Leadership & Management:  During periods of transition, clubs need experienced leadership. CCM provides interim management and executive-level support that ensures operational stability while long-term solutions are developed and implemented.

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Proven Results:  Our success is measured by the outcomes we achieve for our clients. Over the years, CCM has successfully eliminated more than $300,000 in operating deficits at multiple clubs, transformed struggling food and beverage departments into financially sustainable operations, and reduced food and labor costs to levels where clubs no longer needed to subsidize these departments. 

 

Our work has also resulted in:

• Increased food and beverage revenue and profitability

• Reduced operating expenses and improved budget performance

• Enhanced service standards and member satisfaction

• Improved staff productivity and retention

• Increased membership and participation levels

• Stabilized operations and strengthened financial performance

 

We understand that no two clubs are alike. Every facility has its own culture, challenges, and opportunities. That's why our approach is tailored, practical, and results-driven, focusing on solutions that create immediate impact and long-term success.

 

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